Duplicate Activation Keys Found
The Star Wars Galaxies team has announced that a batch of activation keys were duplicated and shipped to retail outlets. Luckily this was caught early and if an error is found with one of the keys a quick phone call will get things fixed for anyone who purchased the game and gets an error with their key.
information
07/23/2004
Findar
Important Notice Regarding Activation Keys
Working closely with our partners at Lucas Arts LLC, we have identified an issue where a batch of Star Wars Galaxies©: An Empire Divided® activation keys were erroneously duplicated by the fulfillment house packaging the product and shipped in sealed retail units. The duplicate key when entered by the second person using it to activate an account will receive a message stating that the key is already in use. If you have recently purchased a retail unit and received the error message stating the key was already used, please contact Sony Online Entertainment's live customer support via telephone or through our live web chat for a replacement key. You can contact our live support by telephone at 858-790-STAR between the hours of 9:00am and 6:00pm PDT. Go here to find out how you can also contact our live support via the web.
We apologize for the inconvenience this has caused some of our customers.
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